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Post Info TOPIC: AOL Account not receiving Emails: How do you Troubleshoot?


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RE: AOL Account not receiving Emails: How do you Troubleshoot?
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If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems.

Check your filters

Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized.

Check your block settings

Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts.

Learn about delivery delays

Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet traffic, or routing problems.

Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time.

 

 

Hope you find this helpful,
J Wick



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American Online, also known as AOL, is a New York-based web portal and a service provider. It is marketed by Yahoo! It was founded in 1983 and has been running successfully since then. The users have been constantly satisfied because of the top-notch customer service. Despite the features and the fine quality of services provided, it is natural to face some errors and questions like why is my AOL Account not receiving Emails rises. But those errors can be easily solved if you know what the problem is. The major question is how do you solve this? Some emails directly go to the spam folder. They don’t even belong there. In such a situation, you’ll need to mark the messages as not spam and transfer them as well. In such a situation, you can sign in to AOL Mail and click on the Spam folder. Then select the message that is not spam but indirectly reached there. Then, at the top of the page, click “Not Spam. This is one of the troubleshooting techniques. You can follow this if you want to solve the problem.

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